Privacy Policy

Effective Date: 28/03/2025

At Optics Deal, we take your privacy seriously. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with us via our online store, including through our contact forms, appointment booking, and checkout process. By using our services, you consent to the practices described in this policy.

1. Information We Collect

We collect personal data from you when you interact with us through various forms on our website, such as contact forms, appointment scheduling forms, and checkout forms. The types of personal data we may collect include:

Name
Email Address
Phone Number
Billing and Shipping Address
Payment Information
Appointment Details (if applicable)
Any other relevant details you provide to us

2. How We Use Your Data

We use the personal data we collect for the following purposes:

To process orders: We use your information to fulfill orders you place, including shipping and delivery.
To communicate with you: We may use your contact details to send you order confirmations, updates on your purchases, or respond to inquiries you make.
For marketing purposes: With your consent, we may use your data to send promotional offers, newsletters, and updates related to our products and services. You can opt-out of marketing communications at any time.
For customer support: We use your data to provide support for any questions, issues, or concerns you may have regarding our products or services.
To improve our services: We may use data to enhance user experience, optimize our website, and ensure our services meet your needs.

3. Data Security

We take the protection of your personal data seriously. We use secure servers and encryption technologies to safeguard your information from unauthorized access, loss, or misuse. We continuously monitor and improve our security practices to provide a safe shopping experience.

4. Data Sharing

We do not share your personal data with third parties except as necessary to fulfill your orders or provide you with services. We do not sell or rent your personal data to anyone. Any third-party service providers we use (such as payment processors or shipping companies) are contractually bound to protect your personal data and use it only for the purposes for which it was shared.

5. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance your experience while browsing. These technologies help us remember your preferences, process orders, and analyze website traffic. You can manage cookie settings in your browser if you wish to disable certain tracking features.

6. Your Rights

You have the right to:

Access the personal data we hold about you.
Correct any inaccurate or incomplete information.
Request deletion of your personal data, subject to certain conditions.
Opt-out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

If you would like to exercise any of these rights, please contact us using the details below.

7. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.